Acceptance of Terms
By accessing or using this website and its services, you agree to these Terms and Conditions.
Description of Services
ENERGY BILL PAY provides bill payment support for energy, gas, electricity, and utility accounts. Processing times and available payment methods may vary.
User Responsibilities
Users are responsible for providing accurate information, verifying account details and payment amounts, and ensuring they are authorized to make payments for the specified utility account.
Payment Processing
Payments are processed according to the information supplied by the customer. Posting times can vary depending on the utility company and payment method.
Fees and Charges
Service fees may apply. Applicable fees should be disclosed before completing a transaction.
Transaction Errors and Disputes
If you believe there is an error, contact 1888-816-8198 or info@energy-bill-pay.com as soon as possible so the transaction can be reviewed.
Refunds
Refund requests are subject to review and applicable payment-provider and transaction rules.
Service Availability
We strive to maintain service availability but do not guarantee uninterrupted access.
Third-Party Utility Providers
The utility providers listed on the website are not necessarily affiliated with, endorsed by, or agents of ENERGY BILL PAY. Customers should review their relationship with their utility provider separately.
Contact Information
For questions about these terms, contact 1888-816-8198 or info@energy-bill-pay.com.